Playbookly

Support

Help centre

Answers to common questions. Still stuck? Email support@rollykuku.shop or use the contact form.

Frequently asked

How do I export a manual?
Generate the SOP, then use Export Markdown for the document, switch to Diagram and Export SVG for visuals, and Video to build and download a walkthrough.
Can new starters follow the output without training?
The SOP names the responsible role and acceptance criteria per step, and the onboarding checklist has a sign-off column. It is still a template — verify it against your local rules before relying on it.
Do you store my business information?
Only what you submit to generate documents and manage your account. See the Privacy Policy for retention and deletion.
How do I cancel?
Cancel from your billing portal or email support. Cancellation stops the next renewal; unused allowance is not refunded.